Effective Date: 2026

Welcome to the website of Aurum Standards Group LLC (“Aurum,” “we,” “us,” or “our”). By accessing or using this website, submitting an inquiry, requesting documentation, placing an order, or purchasing products from Aurum, you agree to the following Terms & Conditions. If you do not agree with these Terms, please do not use this website or purchase products from Aurum.

1. Use of Website

This website is intended to provide information about Aurum’s products, services, capabilities, documentation, and ordering processes. You agree to use this website only for lawful business purposes and in a manner that does not interfere with the operation, security, or integrity of the website.

You may not use this website to:

• Submit false, misleading, or fraudulent information;
• Attempt to gain unauthorized access to any system, account, database, or document repository;
• Copy, scrape, reproduce, or redistribute website content for commercial purposes without written permission;
• Misrepresent your identity, organization, intended product use, or regulatory status.

2. Products for Laboratory and Research Use

Unless expressly stated otherwise in writing, Aurum products are intended for laboratory, research, analytical, quality control, method development, validation, or regulated testing use only.

Aurum products are not intended for human or veterinary consumption, therapeutic use, diagnostic administration, food use, cosmetic formulation, household use, or any other use outside of a controlled laboratory or qualified professional setting.

The purchaser is solely responsible for ensuring that all products are handled, stored, transported, used, and disposed of in accordance with applicable laws, regulations, institutional procedures, and safety practices.

3. Customer Responsibility for Product Suitability

Aurum provides reference materials, analytical standards, custom standards, and related documentation based on available characterization, traceability, specifications, and customer requirements. However, the customer is responsible for determining whether a product is suitable for its intended application, method, regulatory program, jurisdiction, or quality system.

Product information, including certificates, specifications, nominal values, uncertainty values, safety information, and storage recommendations, is provided for technical guidance and quality documentation purposes. It does not relieve the customer of responsibility for method validation, qualification, suitability assessment, or compliance with applicable regulatory requirements.

4. Certificates, SDS, and Documentation

Where applicable, Aurum may provide supporting documentation such as Certificates of Analysis, Certificates of Calibration, Safety Data Sheets, product specifications, traceability information, or other technical documents.

Documentation is provided based on the product, lot, and version available at the time of release or shipment. Customers are responsible for ensuring they are using the correct document version associated with the applicable lot or batch.

Aurum makes commercially reasonable efforts to ensure that documentation is accurate and complete. However, typographical errors, formatting updates, regulatory revisions, or technical corrections may occur. Aurum reserves the right to revise, update, or replace documentation as needed.

5. Ordering and Acceptance

Submission of an order, quote request, web form, purchase order, or online checkout does not guarantee acceptance of the order. Aurum reserves the right to accept, reject, cancel, or request additional information for any order at its discretion.

Orders may be subject to review for:

• Product availability;
• Customer qualification;
• Intended use;
• Shipping restrictions;
• Regulatory limitations;
• Payment status;
• Export control or restricted-party concerns;
• Hazardous material or carrier limitations.

An order is considered accepted only when confirmed by Aurum in writing or when the product is shipped.

6. Pricing, Quotations, and Payment

Prices listed on the website, in catalogs, or in other materials are subject to change without notice unless otherwise stated in a written quotation.

Written quotations are valid only for the period stated on the quote. If no validity period is stated, the quotation is valid for thirty calendar days from the date of issue.

Payment terms are determined by Aurum and may vary by customer, order type, product type, or credit approval status. Aurum reserves the right to require prepayment, credit card payment, ACH/wire transfer, or other approved payment methods prior to shipment.

The customer is responsible for all applicable taxes, duties, customs charges, import fees, hazardous shipping charges, carrier fees, and other costs associated with the order unless otherwise agreed in writing.

7. Shipping, Delivery, and Risk of Loss

Shipping terms, carrier selection, packaging requirements, and delivery conditions may vary based on product type, hazard classification, temperature sensitivity, destination, and applicable regulations.

Aurum will make reasonable efforts to ship products according to the agreed timeline; however, delivery dates are estimates and are not guaranteed unless expressly agreed in writing.

Risk of loss transfers to the customer according to the applicable shipping terms stated on the order confirmation, invoice, or quotation. If no shipping terms are stated, risk of loss transfers upon delivery of the product to the carrier.

Customers are responsible for inspecting shipments promptly upon receipt and notifying Aurum of any shipping damage, temperature excursion, missing item, or discrepancy within a reasonable period.

8. Returns, Cancellations, and Claims

Due to the nature of reference materials, analytical standards, custom products, hazardous materials, temperature-sensitive products, and regulated laboratory materials, returns may be restricted or unavailable.

Products may not be returned without prior written authorization from Aurum. Unauthorized returns may be refused or discarded.

Custom-manufactured products, special-order items, opened products, expired products, improperly stored products, or products no longer under Aurum’s custody chain may be non-returnable and non-refundable.

Any claim related to product quantity, shipment damage, documentation discrepancy, or apparent defect must be submitted promptly after receipt. Aurum may request photographs, documents, retained samples, storage records, or other supporting information before evaluating a claim.

9. Custom Products and Customer-Supplied Information

For custom standards, custom formulations, special orders, or customer-directed manufacturing, the customer is responsible for providing accurate and complete specifications, target concentrations, solvents, analytes, matrices, documentation requirements, regulatory requirements, and any other relevant instructions.

Aurum is not responsible for delays, errors, or suitability issues arising from incomplete, inaccurate, ambiguous, or changing customer instructions.

Custom products may be subject to development feasibility, raw material availability, stability limitations, technical constraints, minimum order quantities, lead times, and additional documentation requirements.

10. Compliance with Laws and Regulations

Customers are responsible for complying with all applicable local, state, federal, and international laws and regulations related to purchase, possession, storage, use, transport, import, export, disposal, and reporting of Aurum products.

This may include, but is not limited to, requirements related to:

• Hazardous materials;
• Chemical storage and handling;
• Controlled substances or regulated compounds;
• Environmental regulations;
• Import/export controls;
• Customs requirements;
• Workplace safety;
• Laboratory accreditation or quality systems;
• Waste disposal.

Aurum reserves the right to refuse or cancel any order where legal, regulatory, safety, shipping, or compliance concerns exist.

11. Export Control and Restricted Use

Products, documentation, software, technical data, or services provided by Aurum may be subject to U.S. export control laws, trade sanctions, restricted-party screening, or other regulatory restrictions.

Customers agree not to export, re-export, transfer, or use any Aurum product in violation of applicable laws, sanctions, embargoes, or restricted-use requirements.

Aurum reserves the right to request end-use information, destination information, customer certification, or other documentation before accepting or fulfilling an order.

12. Intellectual Property

All website content, including text, graphics, logos, product descriptions, documents, images, technical materials, page layouts, and other content, is owned by Aurum or used with permission and is protected by applicable intellectual property laws.

You may view, download, or print website content solely for internal business, ordering, technical, regulatory, or quality documentation purposes related to Aurum products or services.

You may not reproduce, modify, distribute, publish, sell, or create derivative works from Aurum content without prior written permission.

13. Website Information and Availability

Aurum makes reasonable efforts to maintain accurate website information, but we do not guarantee that all content is complete, current, uninterrupted, or error-free.

Product availability, specifications, pricing, packaging, documentation, and service offerings may change without notice.

Aurum may modify, suspend, restrict, or discontinue any portion of the website at any time without liability.

14. Third-Party Links

This website may contain links to third-party websites, regulatory agencies, standards organizations, publications, or other external resources.

These links are provided for convenience only. Aurum does not control and is not responsible for the content, accuracy, availability, policies, or practices of third-party websites. Inclusion of a link does not imply endorsement.

15. Limitation of Liability

To the maximum extent permitted by law, Aurum shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to loss of profits, loss of business, production delays, method failure, regulatory consequences, data loss, or reputational harm arising from website use, product purchase, product use, documentation use, or inability to use a product.

Aurum’s total liability for any claim related to a product or service shall not exceed the amount paid by the customer for the specific product or service giving rise to the claim.

16. Limited Warranty Disclaimer

Aurum warrants that products will materially conform to the specifications stated in the applicable certificate, quotation, or product documentation at the time of shipment, subject to proper storage, handling, and use by the customer.

Except as expressly stated in writing, Aurum disclaims all other warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or suitability for any specific regulatory, analytical, or commercial application.

17. Indemnification

You agree to indemnify, defend, and hold harmless Aurum, its officers, employees, agents, representatives, suppliers, and affiliates from and against any claims, damages, liabilities, losses, costs, or expenses arising out of:

• Your use or misuse of Aurum products;
• Your violation of these Terms;
• Your violation of applicable laws or regulations;
• Your improper storage, handling, transport, or disposal of products;
• Your unauthorized resale, redistribution, or repackaging of products;
• Your reliance on website or documentation content outside the intended scope.

18. Changes to These Terms

Aurum may update these Terms & Conditions from time to time. Updated Terms will be posted on this website with a revised effective date. Continued use of the website or purchase of products after updates are posted constitutes acceptance of the revised Terms.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Wyoming, without regard to conflict-of-law principles.

Any dispute arising from or relating to these Terms, website use, product purchase, or transactions with Aurum shall be subject to the applicable courts located in Wyoming, unless otherwise agreed in writing.